Last updated: September 4, 2026

Consumer SMS Consent Disclosure

This page documents the consumer insurance-inquiry SMS consent flow used with Exclusive Connect Facebook and Instagram Instant Lead Forms. It is the consumer-facing flow: a person requesting insurance information provides their mobile number and affirmatively agrees to be contacted about that request. It is separate from the agent-facing operational SMS opt-in documented on our agent SMS opt-in page.

Scope of this page

This page publishes the required consumer disclosure wording. The live Facebook or Instagram Instant Lead Form must contain materially identical language, presented with an affirmative consent action by the consumer, before any messages are sent to that consumer. This page does not assert that any particular live form has already been updated; it states the disclosure that is required.

Exact disclosure text required on the lead form

The following wording must appear on the Facebook/Instagram Instant Lead Form, next to the consumer's affirmative consent control:

I agree to receive calls and text messages from Exclusive Connect and the licensed insurance agent assigned to my request regarding my insurance inquiry, scheduling, and related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

How the consent flow works

A consumer sees an Exclusive Connect insurance advertisement on Facebook or Instagram and opens the Instant Lead Form.
The consumer enters their own mobile phone number on that form. Providing a number by itself does not authorize calls or texts.
The consumer must give affirmative consent on the form, next to the disclosure wording above. Consent is not pre-checked and is not a condition of purchase.
After submission, Exclusive Connect routes that specific request to one assigned licensed insurance agent who services it.
Calls and text messages are limited to the insurance inquiry the consumer submitted, including quoting, scheduling, and related follow-up.

Message frequency and rates

Message frequency varies. Message and data rates may apply. Messages are sent only in connection with the consumer's own submitted insurance inquiry and any scheduling or follow-up related to it.

Opt-out and help

Consumers may reply STOP at any time to opt out of further messages, or HELP for help. Opt-out requests are honored immediately.

No purchased lists, no consent sharing

Exclusive Connect does not message purchased, rented, or third-party-sourced phone lists. Every recipient submitted their own request and their own number.
Mobile phone numbers and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
A consumer request is routed to one assigned licensed insurance agent, not distributed to multiple agents.
Consent is given to Exclusive Connect and that single assigned agent, for that request only. It is never transferred to unrelated parties.

Related policies

For more detail, see our Privacy Policy (Sections 1b and 1c) and our Terms of Service (Section 10a).